If you engage a plumber to replace your old electric hot water unit with a new electric hot water unit, they must supply you with not only a Certificate of Compliance for the plumbing component, but also an Electrical Certificate of Safety for the electrical component.
For a plumber to be able to replace electric hot water units, they must hold a 'Restricted Electrical Licence' for the disconnection and reconnection of electric hot water units.
If a plumber does not hold a Restricted Electrical Licence, they must engage a qualified electrician to conduct the electrical part of the hot water unit installation.
In the past 3 weeks alone we have unfortunately come across a whopping 8 instances where a customer's hot water warranty has been voided because the installing plumber did not hold a Restricted Electrical Licence when completing the change over - and issues that have arisen with the hot water unit that would normally be fixed under warranty, are not covered.
So, consumers please be aware of what you should rightfully receive when changing over your electric hot water unit to ensure you are fully protected.
Tomlinson Plumbing has the experience and expertise to help you with your hot water in Geelong, Torquay, Barwon Heads, Ocean Grove and surrounding areas.
We can assist with all brands of hot water systems– Rheem, Rinnai, Vulcan, Aquamax, Bosch, Dux, Thermann & more.
Give us a call today on 5261 2422 to discuss you hot water requirements.